Everyday Customer Champions are the people who inspire you to go back to an establishment again and again—whether B2B or B2C. Often they are the unsung customer heroes at the front lines who ensure that you have a great experience or that your problem is solved—even if it means going out of their way.
So, who is your Everyday Customer Champion? Is it a barista at Starbuck’s or a salesperson at Nordstrom or perhaps your local dry cleaner or gas station attendant, or maybe it’s a B2B sales or service rep at a supplier’s firm?
Take a moment to recognize him or her below. You’ll be glad you did.
To recognize an Everyday Customer Champion, simply email your story to Ginger Conlon. 1to1 will post all approved stories as soon as possible.
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In October, my parents ended their relationship with their bank and started banking with Dollar Bank, a regional operation in Pittsburgh and Cleveland metropolitan areas that has been in business since 1855. From my parents' accounts, the branch operations administrator Noreen Dirling takes great care of her customers.
