Recently in Employee Relationship Management Category

Tonji joined the Ryla team in December 2008. Since then she has truly set the standard for what a Ryla employee should be. Her attendance record is flawless, she does the job the way she was trained, and she always has a cheerful and positive outlook. Not only does she provide excellent customer service to the customers, she also meets all her Key Performance Indicators (KPIs). Tonji takes all her assignments as learning opportunities and never gets discouraged when challenging requirements come her way; instead, she always remains positive and happy. She was recently selected as the company's September MVP.

Tonji is well informed about her job and is always willing to assist others. She is a great asset to Ryla and an excellent customer service agent to recognize during National Customer Service Week.

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Recognized by Todd Camp, team manager

Posted at 12:26 PM | Permalink | Comments () | TrackBacks (0)

Alexandra Bueno, the front office manager here at the JW Marriott Rio de Janeiro, is highly focused on our guests' satisfaction. She always goes above and beyond to meet their expectations. She has a special way, not only to treat external customers, but also her employees, making them feel welcomed with her large smile. Thank you, Alexandra for your great job and commitment.

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Recognized by Rossana Spena

Posted at 2:15 PM | Permalink | Comments () | TrackBacks (0)